General conditions


PAYMENT AND CONFIRMATION

The amount of the reservation will be taken on the banking card provided for booking as follows:

All the amount, at any time, and usually within 48 hours, if the arrival is scheduled in less than 90 days
25% of the amount, at any time, and usually within 48 hours, if the arrival is in more than 90 days. The balance of the amount 90 days before arrival.
The booking will be confirmed after receipt of the deposit or the total payment of your identity documents (e - mail).

DEPOSIT

Deposit is mandatory to access to the accommodation.

An authorisation will be carried out on the banking card provided to your reservation within 8 days of your arrival.

It is possible to pay the deposit deposit to the Sleepngo Bank Account. Costs of €15 will be charged in this case to the refund.

Cancellation

In case of cancellation of the reservation:

If cancellation occurs more than 30 days before arrival, the customer is reimbursed, with the exception of service charges (3% of the total amount).
If the cancellation occurs 30 days or less before the arrival, the customer will not be refund.

Apartment capacity

The number of persons occupying the apartment must not exceed the number of beds indicated on the technical data sheet of the rented property. No derogation will be given. This is to ensure maximum comfort for our customers.